Council Quality of Life Committee Meeting: 311 and Trails

We had two agenda items today: COGNOS and the Citywide Trail program.

COGNOS is a computer program for manipulating city data, specifically 311 information. Data is not much use unless you can slice it and dice it and find patterns. COGNOS will allow us to really analyze 311 information. For example, we’ll be able to compare response times for different service requests, look at service requests by geographic area, and basically determine where the City needs to be improving. It’s going to be a very powerful tool, and will help us set goals for improvement. It will also give us concrete numbers to show residents whether the City is improving. Right now, staff is working with the Council to figure out exactly what types of reports we’ll want to run, and how to build the program.

The other agenda item was on our citywide trail system. I’m a big fan of hike and bike trails. My husband and I are out of the Katy Trail all the time, and I can’t wait for it to link up with the Old Trinity Trail.

We’ve got a master plan for our trail system, unlike most cities. We’ve also got more completed trail miles (about 85) than most cities. The goal is to triple that in a decade, which will complete our master plan. It’ll cost more than $100 million, but in addition to city money we’ll also seek grants and private funds.

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